Our Customer Relationship Management Division is dedicated to serve you at all times and we are continually striving to upgrade our services to meet your expectations. We take care of all your enquiries, suggestions and complaints in order to refine our service delivery to perfection.

We would like to hear from you and will provide solutions to any of your insurance related needs, queries related to your policy, claim, and products of our company.

Kindly complete the Feedback and Enquiry form by mentioning your specific requirement with your details and submit to us.

We have Customer Service staff at our branches and a Call centre to handle your concerns. They will make every effort to resolve issues efficiently to your satisfaction. However, in the event that you are not entirely satisfied with the manner in which you have been served, or if our products do not meet your expectations, please feel free to contact us or write to us.

Thank You

Senior Assistant Manager – Customer Relations
Janashakthi Insurance PLC,
No. 75, Kumaran Ratnam Road,
Colombo 02
Sri Lanka  

Tel : +94 112 636 636
Fax : +94 112 094019



Corporate Office :

No. 75, Kumaran Ratnam Road

Colombo 02

Sri Lanka

Tel: +94 11 2636636

Fax: +94 11 2094019

Call Centre :

Reach our dedicated Life Call Centre or any of our branches across the island, Monday to Friday, between 8:30 am – 5:00 pm:

Tel: +94 11 2636636

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Customer Relations Management Division